LyraRed Light Neck & Chin Wrap

Shipping is free on every order to Australia, the United States, the United Kingdom, Canada and France. Orders are processed and dispatched within 1–2 business days, and delivery then takes an estimated 7–15 business days from dispatch. You'll receive a tracking number by email once your order ships, and tracking can take 2–5 business days to start updating.

If it's not right for you, you can return it within 14 days of delivery for a refund. The item must be unused and in its original packaging with all accessories, and return postage is at your cost. Unpacking a device to inspect it does not count as use — a device that has been applied to the skin does. Faulty, damaged or incorrect items are handled separately, and we cover return postage on those. Your rights under the Australian Consumer Law apply in addition.

Australia, the United States, the United Kingdom, Canada and France — free on every order, with no minimum spend. If your country isn't offered at checkout, we don't ship there yet.

Email support@zurelo.co within 30 days of delivery with photographs of the item and its packaging, and we'll arrange a replacement or a refund. We cover the cost of return postage on approved fault claims. Your rights under the Australian Consumer Law apply in addition.

Our devices are designed for gentle, everyday at-home use. As with any wellness device, we recommend reading the included guide first, and checking with your doctor if you're pregnant, have a medical condition, or use an implanted device such as a pacemaker. Product-specific precautions are listed in the details above.