Contact information

CONTACT US

Zurelo is an online-only store based in Melbourne, Victoria, Australia.

The fastest way to reach us is by email. We read every message and aim to respond within 2 business days.

Email: support@zurelo.co

Trading name: Zurelo

Location: Melbourne, Victoria, Australia

What to include

To help us resolve your enquiry quickly, please include your order number and, for any fault or damage claim, clear photographs of the item and its packaging.

Common enquiries

• Order status and tracking — see our Shipping Policy
• Returns, faults and refunds — see our Refund Policy
• Privacy and your personal information — see our Privacy Policy

Last updated: 8 September 2026